Job Title: Strategic Operations Manager

Location: Mohali

Experience: 5-7 years in operations, process improvement, or business management

Job Purpose:

The Strategic Operations Manager will play a critical role in identifying and executing innovative solutions to operational and strategic challenges. This hands-on role demands a sharp, proactive individual who excels at multitasking, problem-solving, and implementing tactical and strategic initiatives to improve efficiency across departments.

Key Responsibilities:

• Own and execute projects to improve operational efficiency through automation and process innovation.
• Identify bottlenecks and deliver creative, tech-enabled solutions to streamline workflows in marketing, sales, and franchise management.
• Collaborate with cross-functional teams to ensure alignment between operations and strategic priorities.
• Drive continuous process improvement and find practical solutions for day-to-day operational challenges.
• Manage multiple projects simultaneously, ensuring timely execution and adherence to goals.

Qualifications:

• 5-7 years of experience in business operations, process improvement, or related fields.
• Proven ability to execute hands-on operational changes while managing complex projects.
• Experience in using tech tools (e.g., CRM, project management software) for automation and efficiency.
• Strong multitasking, problem-solving, and decision-making skills.

Skills:

• Hands-on execution of tactical and strategic projects.
• Sharp decision-making with a solution-oriented approach.
• Ability to innovate using practical, non-technical solutions for operational challenges.
• Effective communication and collaboration skills.

Interested candidates can call HR Ranjeet at 9914822020