REQUIREMENTS: 1. Good written and verbal communication skills; organized and detail oriented. 2. Ability to learn new software and systems quickly. 3. Ability to dive into details to solve problems and offer solutions. 4. Passion, enthusiasm, humour, and the ability to convey this through phone and email. 5. Basic knowledge of MS Office / Google Docs and Sheets. 6. Be able to work on a flexible time schedule. 7. Analytical mindset. 8. Basic coding skills are a plus. - Java Script /J Query /CSS/ HTML basics.

KEY RESPONSIBILITIES: • Configure Unifize application for customer requirement. • Build PDF templates as per the customer's requirement. • Troubleshooting non-technical issues raised by the team. • Reporting the defects and following up with the development team on the progress • Implementing solutions for customers by configuring the application • Answering customers’ support questions on the app and making configurational changes to processes as required • Undertake ad-hoc tasks or projects as required. • Stay updated with product features and new releases.