Job Title: Process Trainer

Location: Pune (viman nagar )

Salary : 10 lpa

Joining bonus : 30k

Job Summary:

We are seeking an experienced Process Trainer with a minimum of 4 years of dedicated experience in health insurance processes. The ideal candidate will be responsible for designing, delivering, and continuously improving training programs to enhance the skills and knowledge of our teams. This role will be based in Pune (Viman Nagar), offering a competitive salary of 10 LPA.

Qualification:

Bachelor’s degree in a relevant field

Certification in Training or Learning & Development preferred

Employment Type: Full-time

Reporting Manager: Training Manager

WFH/WFO/Hybrid: WFO

Shift Timing: rotational shift

Working Days: Monday to saturday

Requirements:

Need immediate joiner.

Minimum 4 years of experience as a Process Trainer in the health insurance domain

Proven track record in designing and delivering effective training programs

Strong understanding of health insurance processes and regulations

Excellent communication and presentation skills

Application Process:

Interested candidates should submit their resume along with a cover letter detailing their relevant experience and achievements

Responsibilities:

Develop and deliver training programs for new hires and existing employees on health insurance processes, policies, and systems

Evaluate training needs through surveys, interviews with employees, focus groups, or consultation with managers

Monitor and evaluate training program effectiveness through assessments, feedback, and performance metrics

Update and revise training content and materials as necessary to ensure relevance and accuracy

Collaborate with subject matter experts and stakeholders to ensure training aligns with organizational goals

Provide coaching and mentoring to trainers and trainees to enhance learning outcomes

Maintain training records and prepare progress reports for management

Technical Qualifications:

Proficiency in MS Office (Word, Excel, PowerPoint)

Experience with Learning Management Systems (LMS) preferred

Technical Requirements:

In-depth knowledge of health insurance processes, regulations, and industry standards

Ability to grasp complex concepts and communicate them effectively to diverse audiences

Familiarity with adult learning principles and instructional design techniques

Job Type: Full-time

Pay: ₹900,000.00 - ₹1,000,000.00 per year

Education:

• Diploma (Preferred)

Experience:

• process trainer: 2 years (Preferred)
• total work: 2 years (Preferred)

Language:

• English (Preferred)

Work Location: In person