Customer Service Executive17
Applications
17
Applications
Gurgaon
Full-Time
Junior: 1 to 3 years
₹ 22K - ₹ 25K (Per Month)
Posted on Feb 17 2024
About the Job
Skills
continues learning
problem solving
multitasking
adaptibility
product knowledge
patience
communication skills
Job description
Position: Customer Service Agents (Inbound process)
Location: Gurgaon sec 18 (onsite)
Salary: INR Upto 25,000/-
Education qualification: Graduates
Experience: Minimum 1 year experience
Role & responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Ensure customer satisfaction and provide professional customer support.
Requirement:
- Excellent communication
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
Shift : Rotational shift for boys
Day shift for girls
Job Type: Full-time
About the company
Transforming Brands since 2016, OnlineInfatuation has helped companies strategize and implement their creative visions. Our growing Digital Marketing and Hiring Agency is driven by passionate thinkers who work closely with each brand to create strategies that produce unparalleled results. We love content and design but thrive on the data necessary to succeed in a digital world. OnlineInfatuation i ...Show More
Transforming Brands since 2016, OnlineInfatuation has helped companies strategize and implement their creative visions. Our growing Digital Marketing and Hiring Agency is driven by passionate thinkers who work closely with each brand to create strategies that produce unparalleled results. We love content and design but thrive on the data necessary to succeed in a digital world. OnlineInfatuation is a full-service digital marketing and hiring agency based in New Delhi. In today's digital business world, you need a partner who can help you take advantage of marketing opportunities across a variety of channels in real-time. OnlineInfatuation combines a data-driven approach with knowledge gained from years in digital marketing to deliver outstanding results to our clients. ...Show Less
Industry
Staffing & Recruiting
Company Size
11-50 Employees
Headquarter
new delhi, Delhi
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