Opening for Titan Brand for Regional sales Manager for Bangalore Location

Job Description: Sales Officer Job Description Unique Job Role

Sales Officer Function

Sales Reporting to

ABM Trade Business

Fragrances & Fashion Accessories Grade

Date

--- Job Details

To drive regional sales as per targets of Titan by managing redistribution stockists and dealers within the assigned geographical area together with delivering high quality service to customers External Interfaces Internal Interfaces

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Key customers

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Third Party Service Providers

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Redistribution Stockist

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Dealers

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Regional team

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Product and Brand team

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IRSG team

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VM team

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Merchandising team

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Support teams

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BD teams Job Requirements Education

Graduate Relevant Experience

2- 5 years Behavioural Skills

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Customer Centricity

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Delivers Results

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Interpersonal Effectiveness

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Build Effective Teams

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Ambiguity tolerance

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Nurtures Relationships Knowledge

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Sales/ ` experience

Process Contributions Process Contribution Process Outcome Performance Measure Sales: Sales planning: Business plan formulation

1.

Provide inputs to the ABM to consolidate the potential sales in the region and develop the annual business targets for the respective regions

2.

Develop the annual business targets of the Redistribution Stockists (RS) within the allocated region

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Annual business plan

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Year on Year business growth Sales: Evaluation and control: Conducting business performance reviews

1.

Monitor the financial performance of dealer stores and model stores against targets periodically

2.

Develop reporting & review mechanisms to track operational performance and ensure course correction & corrective action, as appropriate

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Business performance review calendar

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Percentage of deviation from target achievement Sales: Trade marketing

1.

Create and seek approvals on annual marketing plans, BTL activities and budgets for regions/ stores

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Annual marketing calendar

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Increase in sales

Job Description Directory Private and ConfidentialPage 2

Sensitivity: Inter nal

2.

Identify requirements in the dealer stores in terms of VM updation and other marketing support

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Increase in customer satisfaction scores Sales: Stakeholder Management

1.

Maintain a constant business relationship with the Redistribution Stockists (RS) and dealers and act as SPOC to resolve operational issues and to maintain store ROI

2.

Ensure strong presence and space for Titan brand in key MBO's

3.

Ensure simultaneous deployment of technological interventions and sales enablement tools across all dealer network for connected benefit realization

4.

Encourage dealers in performance improvement through active participation in dealer competitions

5.

Monitor CFA activities, ensure timely deliveries and compliance to commercial guidelines

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Annual engagement calendar

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Stakeholder satisfaction score Sales: Business Development

1.

Identify specified towns & RS territory potential assessment to drive sales from key markets

2.

Ensure dealer / Channel network expansion within the assigned region

3.

Ensure implementation of local level promotions, schemes, and events

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Store operating policy

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Increase in customer satisfaction score

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Adherence to timelines Sales: Sales Operations: Training and Development

1.

Ensure new product introduction training to relevant stakeholders in coordination with the HR team

2.

Conduct training need analysis in the stores and nominate staff to undergo re-training when required

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Annual training calendar

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Effectiveness of training

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Increase in sales Sales: Field sales operations management: Customer complaint resolution

1.

Manage the critical customer complaints and ensure quick resolution by engaging the relevant teams

2.

Suggest and seek approval from ABM in implementing new methods for quick service turnaround time

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Complaint resolution policy

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Customer satisfaction scores

Any one intrested please share your resumes to Aruna Sudhakar &=@ 9035185184