Key Accountabilities/ Responsibilities:

• Explain the features of the Relex Medication Therapy Management Program to prospective or existing customers/patients

• Effect medication replenishment, dosage tracking and obtain patient feedback.

• Monitor outcomes and follow up on reminders to patient against counselling notes from Clinical Pharmacist and required lab tests.

• First level patient counselling and guidance on correct use of medication for achieving desired/targeted outcomes.

• Communicate customer feedback and customer experience on products/services and/or modifications to existing products/services to Operations, Marketing and Quality teams.

• Support customer outreach programs through activities associated with theme of the program.

• Provide information and explanation of diagnoses, options, outcome and risk and escalate where required.

• Data updations in all tracking platforms on a daily basis.

• The most important end results for which an incumbent would be held responsible at the end of the year.

Day to Day responsibilities:

• Follow up and adherence to customer visit schedules against preset appointments Monitoring of key vitals and ADRs and recording of progress.

• Replenishment of prescription medicines and tracking of consumption against prescribed dosage.

• Follow up on patient action against reminders and lab tests.

Competencies / Skills Required:

• Etiquette, Empathy, listening skills and good bedside manners.

• Disease and applicable Pharma knowledge.

• Good written and verbal communication including reporting accuracy

For Interview Reach out to Asiya - +91 85900 98923 - You can send resume to above same number of whatsapp

Regards,

Team - Recruitment