Designation = Service Advisor

Experience = Freshers / 1+ Years

Salary Range = 12K to 17K Per Month Plus Incentives

Location = Rajkot / Ahmedabad / Bhavnagar

Responsibilities for Service Advisor

• Greet customers and offer excellent customer service from intake to release of their vehicles
• Determine and diagnose car issues based on customer description and vehicle condition
• Translate customer-reported problems to actionable work orders for technicians to complete
• Order necessary parts from suppliers and double-check that they are delivered to technicians
• Ensure that automotive work provided to customers meets company quality standards
• Invoice and collect payment from customers for services rendered
• Handle and resolve customer complaints regarding services

Qualifications for Service Advisor

• Working knowledge and experience of automotive products, repairs and parts
• Secondary education in the automotive field or equivalent work experience
• Strong communication skills and the ability to translate customer needs to workable technician orders
• Basic knowledge of computer programs including word processing and database tools
• Organizational skills including the ability to schedule appointments, meet with customers and ensure that work is done properly
• Exceptional customer service skills based on experience
• Continuing education and knowledge acquisition on the function and repair of newer vehicles
• Basic mathematics skills to prepare and process bills and customer payment
• Ability to communicate complicated automotive processes to customers who may only have basic automotive knowledge

If you are looking for any change please share your resume on ajay@oneplusgroup.biz or whatsapp on 9408054210