JOB DESCRIPTION

A short introduction about the business unit & role:.

Pre-Sales team is a part of the Marketing Org and is pivotal in identifying potential customers and provide apt solutions. The role demands good aptitude for sales and be able to communicate well.

Make outgoing calls to potential customers to schedule high quality leads for sales.

Identify customer’s needs, clarify information, research every issue, and provide solutions and/or alternatives.

Seize opportunities to upsell services when they arise.

Follow up with potential customers in a timely manner if necessary.

Manage a large number of outbound calls in a timely manner.

Candidate Profile

A graduate in any stream (10+2+3 regular education)

2-5 yrs of relevant experience in telesales, inside sales or similar

Customer focused and adaptable to different personality types

Have the ability to multitask, set priorities and manage time effectively

Possess previous experience in a call centre dealing with Indian consumers.

Superior listening, verbal, and written communication skills

Proficient in spoken English with proper grammar & fluency