Qualifications and Skills

• Proven experience as a receptionist or front desk executive
• Excellent communication and interpersonal skills
• Proficient in using Microsoft Office Suite
• Strong organizational and multitasking abilities
• Ability to handle stressful situations and difficult customers
• Attention to detail and problem-solving skills
• Professional and friendly attitude
• Ability to work independently with minimal supervision
• Fluency in English and the local language

Roles and Responsibilities

• Greet and welcome visitors in a courteous and professional manner
• Handle incoming phone calls and direct them to the appropriate person or department
• Maintain a tidy and organized front desk area
• Manage the booking of meeting rooms and coordinate with staff for meeting arrangements
• Assist with administrative tasks such as filing, photocopying, and data entry
• Receive and distribute mail, packages, and deliveries
• Ensure all visitors and employees follow the company's security procedures
• Provide excellent customer service and address customer inquiries or complaints
• Assist other departments with day-to-day tasks as needed