Customer Support Associate16
Applications
16
Applications
Ahmedabad
Full-Time
Junior: 1 to 3 years
₹ 10K - ₹ 18K (Per Month)
Posted on Feb 23 2023
About the Job
Skills
Communication
confidence
Convincing People
- Respond promptly and professionally to customer inquiries in person, by telephone, or by email
- Maintain an updated knowledge of the organization's products, services, and customer service policies
- Explain simply and clearly in response to customer questions and check for customer understanding and acceptance
- Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits
- Assist clients by demonstrating the use of goods and programs and answering any questions they may have
- Establish and maintain good rapport with customers by using positive language and anticipating their needs
About the company
OMS Guru is software designed to help eCommerce retailers process, fulfill, and ship their orders from all the most popular marketplaces and shopping carts using all the top carriers. We focus on the customer, and aim to continue to build out the best online order management software around. While OMS Guru is officially still young, its tools and services have been tested and refined in online mar ...Show More
OMS Guru is software designed to help eCommerce retailers process, fulfill, and ship their orders from all the most popular marketplaces and shopping carts using all the top carriers. We focus on the customer, and aim to continue to build out the best online order management software around. While OMS Guru is officially still young, its tools and services have been tested and refined in online marketplaces. OMS Guru is building the best tool for merchants to sell more everywhere. This tool consolidate and process incoming orders from multiple marketplaces through an easy-to-use online interface, organizing the clutter of multichannel selling. Export data, print packing slips, and manage fulfilment effortlessly and accurately through our easy-to-use online dashboard. We process & reconcile orders worth more than 200 Cr GMV per month. ...Show Less
Industry
Retail
Company Size
201-500 Employees
Headquarter
Ahmadabad
Other open jobs from OMSGURU Solutions PVT.LTD