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Tele Caller / Customer Care Executive

New Delhi
Full-Time
Fresher: Less than 1 year
Posted on Nov 19 2022

Not Accepting Applications

About the Job

Skills

Tele Sales
Customer Satisfaction
Negotiation
Cold Calling

Roles & Responsibilities :-

  • Calling existing and potential customers to persuade them to purchase company products and services.
  • Accurately recording details of customers’ purchase orders.
  • Processing all customer purchases accordingly.
  • Generating promising leads for the outside sales team to pursue.
  • Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
  • Developing and sustaining solid relationships with customers to encourage repeat business.
  • Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
  • Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

Required Candidate Profile:

  • Graduate or equivalent to the relevant field.
  • Bachelor's or associate's degree in marketing, communications, business administration, or related field is preferred.
  • Proficiency in all Microsoft Office applications.
  • Strong negotiation and consultative sales skills.
  • Effective communication skills.

About the company

OM Sai Services is a HR Consulting specializes in Recruitment, Training and human capital development for both management and technical skills

Industry

HR Consulting

Company Size

2-10 Employees

Headquarter

Gurgaon

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