Job Overview

We are seeking a detail-oriented and highly organized Executive - Order Process to join at our client place based at Gurgaon (Haryana). As an Executive - Order Process, you will be responsible for managing all aspects of the order processing cycle, from order entry to fulfillment. This is a full-time position based in Gurgaon, with a competitive salary range.

Roles and Responsibilities

• Receive and process customer orders accurately and in a timely manner
• Verify customer information, including shipping address and payment details
• Coordinate with various departments to ensure smooth order processing and delivery
• Monitor and track order status to ensure on-time delivery
• Address customer inquiries and resolve any issues or concerns regarding orders
• Maintain accurate records of all orders and related documentation
• Collaborate with the sales team to identify opportunities for cross-selling or upselling
• Ensure compliance with company policies and procedures

Qualifications and Skills

• Bachelor's degree in Business Administration or a related field
• Proven experience in order processing or a similar role
• Strong attention to detail and excellent organizational skills
• Proficient computer skills, including MS Office and order management systems
• Excellent communication and customer service skills
• Ability to multitask and prioritize workload
• Knowledge of supply chain management and logistics