Key Responsibilities:

• Sales and Customer Service:
• Engage with clients to understand their travel needs and preferences.
• Provide detailed information about travel options, including flights, accommodations, and travel insurance.
• Recommend suitable travel packages and itineraries based on client requirements.
• Ticket Booking and Reservations:
• Book flights and travel packages for clients traveling from the Australia to India.
• Manage and confirm reservations, ensuring accuracy and attention to detail.
• Coordinate with airlines and other travel service providers to secure bookings.
• Client Relationship Management:
• Build and maintain strong relationships with clients to encourage repeat business.
• Handle inquiries and resolve any issues or complaints in a professional and timely manner.
• Follow up with clients post-travel to gather feedback and ensure satisfaction.
• Sales Targets and Performance:
• Meet and exceed monthly and quarterly sales targets.
• Track and report on sales performance and client interactions.
• Implement strategies to maximize sales and improve customer experience.
• Market Knowledge and Trends:
• Stay updated on the latest travel trends, airline policies, and destination information.
• Provide clients with relevant information about travel advisories, visa requirements, and health protocols.
• Administrative Duties:
• Maintain accurate records of bookings, transactions, and client communications.
• Prepare and process invoices, payments, and refunds.
• Collaborate with the finance team to ensure smooth financial transactions.