Responsibilities

• Speaking with customers about their travel needs and preferences
• Helping customers plan the details of their trip, including transportation, lodging and entertainment
• Advising customers about locations, travel dates and transport
• Coordinating events on travel itineraries, such as tours and local attractions
• Booking tickets and reservations
• Resolving complaints and travel issues
• Calculating costs and collecting payments

Core Competencies

• Written and verbal communication
• Customer service and sales
• Attention to detail
• Proficiency with computer technology and telephones
• Ready to work in night shifts