Job Title: Executive – Support

Reporting to : Team Leader

Division/Department: Support

Location: Vikhroli, Mumbai

Experience: min 0 years to 2 years

Education: Graduate

Language: English / Hindi

1. Handles the customer requests and complaints.

2. Provide appropriate solutions and alternatives within the time limits.

3. Follow up to ensure resolution.

4. Follow communication procedures, guidelines and policies.

5. Computer Skill.

The candidate should be with good interpersonal and communication skills, both written and spoken. Able to work under pressure. Knowledge of Microsoft Office.