A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency

Roles and Responsibilities:

 Attending inbound calls from customers on the support numbers.

 Maintain quality parameters and provide accurate information related to the query asked by customer.

 Provide accurate, valid and complete information by using the right methods/tools

 Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution