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Spa Manager

Cochin
Full-Time
Mid-Level: 4 to 6 years
26K - 32K (Per Month)
Posted on Feb 12 2024

About the Job

Skills

Retail Sales
Inventory Management
People Management
Cash Handling
outlet sales
Sales Management

Company Overview


Ridhira Living is a renowned wellness themed resort living community, part of the world's largest chain, founded by Ritesh Mastipuram, the wellness pioneer behind O2 spa. Our luxurious villas and thoughtfully designed plots provide a truly indulgent experience for our guests. Located near Mehtab Khan Guda, just a short drive from Shannkarpally, one of Hyderabad's rapidly developing corridors, our community offers the perfect retreat. With our zen-gardens, Zumba pools, and more, we aim to make healthy living a lifestyle and a holistic lifestyle a reality.


Job Overview


We are seeking a highly experienced Spa Manager to oversee the operations of our luxurious spa at Ridhira Living, a leading chain of wellness themed resort living communities. As the Spa Manager, you will be responsible for managing the day-to-day activities of the spa, ensuring exceptional customer service, and implementing effective sales and marketing strategies. This is a mid-level position requiring 4 to 6 years of experience in the spa industry. The job is located in Cochin, Kerala, India, and offers a full-time employment opportunity.


Qualifications and Skills


  • 4 to 6 years of experience in a similar role in the spa industry
  • Proven track record of successfully managing a spa
  • Excellent leadership and people management skills
  • Strong knowledge of spa treatments, therapies, and wellness practices
  • Ability to create and implement effective sales and marketing strategies
  • Experience in inventory management and cash handling
  • Exceptional customer service skills with the ability to handle customer complaints and resolve issues
  • Strong organizational and multitasking abilities
  • Excellent communication and interpersonal skills
  • Passionate about wellness and creating a positive guest experience


Roles and Responsibilities


  • Oversee the day-to-day operations of the spa ensuring smooth and efficient functioning
  • Manage a team of spa therapists, receptionists, and support staff
  • Ensure exceptional customer service by providing personalized experiences and resolving customer issues
  • Implement effective sales and marketing strategies to drive spa revenue
  • Monitor and maintain the inventory of spa products, equipment, and supplies
  • Train and develop spa staff on various treatments and services
  • Ensure compliance with hygiene and safety protocols
  • Prepare and analyze spa performance reports
  • Collaborate with other departments to enhance the overall guest experience
  • Stay updated with industry trends and implement innovative spa offerings





About the company

Ode Spa, Indias leading and only spa chain is operating across 15 cities and in major Airports, Five Star Hotels, high-rise Malls and upscale locations. Expanding by leaps and bounds with a staff of over 500+ and catering to over 1500 customers every single day in several world class spas, Ode is well poised to take the Indian wellness industry by a storm. For more info, visit us at www.odespa.com ...Show More

Industry

Wellness and Fitness Serv...

Company Size

51-200 Employees

Headquarter

Gachibowli, Hyderabad, Te...

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