Company Overview

NoBroker.com, India's first Proptech unicorn, is a pioneering brokerage-free property search portal connecting house/property owners directly with tenants/buyers, eliminating the middleman. Founded in 2014 by alumni from IIT Bombay, IIT Kanpur, and IIM Ahmedabad, we serve over 30 lakh customers monthly. With headquarters in Bangalore, our 2000-strong team is dedicated to fulfilling real estate needs without brokerage, offering innovative solutions like NoBrokerHood and various home services.

Job Overview

NoBroker.com is seeking a dynamic Telesales Specialist at our Bangalore location for a full-time role. The candidate will be responsible for driving sales through telecommunication, leveraging cold calling techniques, and possessing strong negotiation skills. This position requires expertise in lead generation and offers the opportunity to work in a fast-paced, growing environment where you can make a significant impact on our business.

Qualifications and Skills

• Proficient in cold calling techniques, essential for initiating contact and fostering relationships with potential clients (Mandatory skill).
• Strong negotiation skills are crucial to close deals effectively and ensure customer satisfaction (Mandatory skill).
• Experience in lead generation, a key component in identifying and engaging potential customers (Mandatory skill).
• Familiarity with Customer Relationship Management (CRM) software is necessary for tracking and managing customer interactions effectively.
• Proficiency in Salesforce to ensure efficient management and analysis of sales data.
• Capable of objection handling to address customer concerns and turn them into opportunities.
• Sound product knowledge to provide accurate information and guidance to clients.
• Excellent active listening skills to understand customer needs and tailor responses accordingly.

Roles and Responsibilities

• Conduct outbound calls to prospective customers and explain the services offered by NoBroker.com.
• Develop targeted sales strategies to achieve and exceed sales targets and objectives.
• Engage in regular follow-ups with potential and existing clients to ensure satisfaction and generate additional sales opportunities.
• Maintain detailed records of customer interactions and sales activity in the CRM system.
• Utilize strong negotiation skills to facilitate favorable outcomes for both the customer and NoBroker.com.
• Stay updated with industry trends and market conditions to provide informed advice to clients.
• Collaborate with the sales team to identify and implement improvement strategies.
• Participate in training sessions and workshops to enhance personal and professional growth.