Role and Responsibility – Relationship Manager

• Act as relationship manager for the Paid customers of NoBroker.

• Build sustainable relationships and trust with customer accounts through open and

interactive communication.

• Identify and assess customers’ needs.

• Service customer in finding the right tenant / house as per the requirement of customer.

• Dial outbound and attend inbound calls of customer and leads.

• Use internal tools and methods to provide best possible service to the customer.

• Negotiate with leads on behalf of customer.

• Keep customer up-to date on the progress of his account.

• Follow communication procedures, guidelines and policies.

• Go extra mile to provide excellent customer service

Education- Any Under Graduate and Post Graduate.

Salary range 2,00,000 to 3,00,000

About Training- Training will be provided for initial few days for an employee to understand end to

end process.

Qualification / Education and other Requirements:

•Education- Any Under Graduate and Post Graduate.

• Excellent verbal and written communication.

• Good Interpersonal skills, numerical and analytical ability.

• Decision making skills.

• Language required: English & Hindi (mandatory),

Kannada/Tamil/Marathi/Telugu (optional)

• Proficient in MS-Office (Excel, Word).

• Should be flexible for day shift- (9-hour of login between 8 AM - 10 PM).

• Comfortable with working 6 days a week and the week off will be on weekday.

**Laptop with webcam and good speed Internet connection is a must

Employee Value Proposition:

• Employee health insurance of Rs 1 lakh per year. Premium is paid by the company.

• Employees get free lunch and snacks.

• Monthly reward and recognition to outstanding performers.

• Employees get promotion every 6 months basis performance. Outstanding performers

can qualify for promotion every quarter. So an employee can get promoted up to 4

times in a year. Every promotion results in change of designation and increase of

salary .

• Accelerated career growth of employees and one can become UH in another 3 months

time)

• Regular team parties and Annual Day outing for all employees.