Job Title: Relationship Manager Executive

Job Description: This position reports to the <insert manager designation> and interfaces with company managers and end customers.

Specific Responsibilities

▪ Acting as relationship manager for the Paid customers of NoBroker.

▪ Building sustainable relationships and trust with customer accounts through open and interactive communication.

▪ Identifying and assessing customers’ needs.

▪ Servicing customer in finding the right tenant / house as per the requirement of customer.

▪ Dialing outbound and attending inbound calls from customers and leads.

▪ Using internal tools and methods to provide best possible service to the customer.

▪ Negotiating with leads on behalf of customers.

▪ Keeping customers up-to date on the progress of his account.

▪ Following communication procedures, guidelines, and policies.

▪ Going the extra mile to provide excellent customer service.