NoBroker is hiring for the role of Junior Relationship Manager!

About Company:

NoBroker.com is the world's largest C2C marketplace in online real estate. With a cumulative 85lakh customers, it has grown 10X in the last year. With three rounds of funding of $151 mn, it is well funded by key US, Indian, Japanese & Korean investors like General Atlantic, Tiger Global SAIF Partners, KTB ventures, and BeeNext. It is headquartered in Bangalore with a team of 4000+ employees.

Responsibilities of the Candidate:

• Act as relationship manager for the Paid customers of NoBroker.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Identify and assess customers’ needs.
• Service customers in finding the right tenant/house as per the requirement of the customer.
• Dial outbound and attend inbound calls of customers and leads.
• Use internal tools and methods to provide the best possible service to the customer.
• Negotiate with leads on behalf of customers.
• Keep the customer up-to-date on the progress of his account.
• Follow communication procedures, guidelines, and policies.
• Go the extra mile to provide excellent customer service.
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Requirements:

• Education- Any Post Graduate ( 12th,Graduation ,MBA, , M.Tech/M.COM/M.A, etc with 0-1 yr exp.)
• Excellent verbal and written communication.
• Good Interpersonal skills, and numerical and analytical ability.
• Decision-making skills.
• Language required: English & Hindi(mandatory), Kannada/Tamil/Marathi/Telugu (optional)
• Proficient in MS Office (Excel, Word).
• Should be flexible for the day shift- (9 hours of login between 8 am - 10 pm).
• Comfortable with working 6 days a week and the week off will be on weekdays.
• A laptop with a webcam and good speed Internet connection is a must.
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Employee Value Proposition:

• Employee health insurance of Rs 1 lakh per year. Premium is paid by the company.
• Employees get free lunch and snacks.
• Monthly reward and recognition to outstanding performers.
• Employees get a promotion every 6 months based on performance. Outstanding performers can qualify for promotion every quarter. So an employee can get promoted up to 4 times in a year. Every promotion results in a change of designation and an increase in salary.
• Accelerated career growth of employees and one can become UH in another 3 months' time
• Regular team parties and Annual Day outings for all employees.
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About Training- Training will be provided for an initial few days for an employee to understand end to

end process.