Company Overview

NoBroker.com is India's first proptech unicorn, offering a disruptive brokerage-free property portal connecting property owners directly with tenants and buyers. Our technologically advanced platform removes the information asymmetry prevalent in the Indian real estate market. Established in 2014 by alumni of IITs and IIMs, we've facilitated over 30 lakh customers monthly and are headquartered in Bangalore.

Job Overview

We are seeking a passionate Internal Sales Voice Processer to join our dynamic team at NoBroker.com, located in Bangalore. This full-time position is ideal for freshers seeking a rewarding career in sales. The role is designed for individuals with strong communication skills and a customer-centric approach, equipped to navigate the intricacies of the real estate market.

Qualifications and Skills

• Excellent communication skills to effectively convey information and engage with clients across various platforms.
• Strong sales acumen with the ability to identify customer needs and tailor solutions accordingly.
• Customer service orientation to ensure a positive client experience and maintain long-term relationships.
• Ability to handle objections and negotiate terms by using a persuasive approach to resolve conflicts successfully.
• Proficient product knowledge to provide accurate information and guide clients through the decision-making process.
• Negotiation skills for ensuring mutual benefits in deals and confirming client satisfaction with contractual terms.
• Problem-solving abilities to address challenges efficiently and develop innovative solutions quickly.
• Attention to detail to accurately manage client data and maintain records for ongoing interactions and transactions.

Roles and Responsibilities

• Engage with potential clients via telephone to understand their property requirements and provide suitable solutions.
• Maintain a deep understanding of NoBroker's offerings and effectively communicate these to clients.
• Assist property owners and tenants through the sales process to ensure a smooth transaction experience.
• Identify sales opportunities and convert them into successful transactions by persuasive communication.
• Manage client queries and objections professionally, ensuring client satisfaction and resolution of issues.
• Maintain and update accurate records of all client interactions and transactions in the CRM system.
• Collaborate with internal teams to optimize sales strategies and implement effective solutions for clients.
• Achieve and exceed monthly or quarterly sales targets set by the management team consistently.