Company Overview

NoBroker.com, India's first proptech unicorn, disrupts the traditional real estate brokerage model by directly connecting property owners with tenants or buyers. Founded by IIT and IIM alumni in 2014, NoBroker.com eradicates information asymmetry, enabling a seamless property search experience. With services like verified brokerage-free listings, home services, and online rental agreements, NoBroker.com has revolutionized the market and expanded across major Indian cities. Headquartered in Bangalore, it thrives on innovation and growth.

Job Overview

Join NoBroker.com as a Field Relationship Manager at a Junior level in Bangalore. This role involves managing customer relationships and providing brokerage-free solutions to clients, requiring up to 3 years of work experience. Engage with owners and buyers directly, enhancing user satisfaction through effective communication and problem-solving. Embrace a dynamic, collaborative environment that promises professional growth and learning opportunities.

Qualifications and Skills

• Proven expertise in customer relationship management, ensuring the highest level of client satisfaction (Mandatory skill).
• Exceptional communication skills, both verbal and written, to effectively engage with diverse customers (Mandatory skill).
• Strong problem-solving skills to address client challenges and provide innovative solutions (Mandatory skill).
• Experience in developing and executing sales strategies in a competitive market environment.
• Aptitude for negotiation to facilitate successful deals and foster long-term customer relationships.
• Analytical skills to evaluate market trends and generate insights that enhance business decisions.
• Ability to collaborate and work effectively within a team, contributing to a positive and productive work culture.
• Comprehensive knowledge of the real estate industry and emerging technologies impacting market dynamics.

Roles and Responsibilities

• Develop and maintain strong relationships with property owners, tenants, and buyers, ensuring a seamless user experience.
• Utilize CRM tools to manage leads and client interactions effectively, tracking progress and optimizing client engagement.
• Implement sales strategies to achieve targets, supporting the business's growth and market presence.
• Negotiate deals effectively, ensuring mutual satisfaction and long-term relationships with clients.
• Support clients throughout the transaction process, addressing queries and providing brokerage-free solutions.
• Analyze market trends and customer feedback to drive enhancements in service delivery and user satisfaction.
• Collaborate with cross-functional teams to improve service offerings and operational efficiency.
• Stay informed about industry developments and technological advancements to deliver innovative solutions to clients.