company logo

Customer Support Executive

Bangalore Urban
Bangalore Rural
Bangalore
Bengaluru
Belluru
Ballari
Chik Ballapur
Full-Time
Fresher: Less than 3 years
22K - 30K (Per Month)
Posted on Dec 05 2024

Not Accepting Applications

About the Job

Skills

Excellent communication skills
Problem-solving abilities
Empathy towards customers
Patience in dealing with difficult situations
Ability to multitask
Knowledge of product/service offerings
Attention to detail
Ability to remain calm under pressure

Job Title: Relationship Manager Executive

 

Specific Responsibilities

§ Acting as relationship manager for the Paid customers of NoBroker.

§ Building sustainable relationships and trust with customer accounts through open and interactive communication.

§ Identifying and assessing customers’ needs.

§ Servicing customer in finding the right tenant / house as per the requirement of customer.

§ Dialing outbound and attending inbound calls from customers and leads.

§ Using internal tools and methods to provide best possible service to the customer.

§ Negotiating with leads on behalf of customers.

§ Keeping customers up-to date on the progress of his account.

§ Following communication procedures, guidelines, and policies.

§ Going the extra mile to provide excellent customer service.


Incentives-20000 per month


Free Meals in the Office

Every 3-month promotion and increment

About the company

India's first Proptech unicorn, NoBroker.com is a disruptive brokerage-free property search portal that connects house/property owners & tenants/buyers directly by eliminating the middleman. NoBroker.com removes the information asymmetry that existed in the Indian marketplace, and instead creates an environment for free exchange of information that earlier brokerage. NoBroker was founded by a ...Show More

Company Size

5,001-10,000 Employees

Headquarter

Bangalore

Other open jobs from NoBroker.com