Job Overview

We are seeking a dedicated and professional Receptionist Cum EA to join our team at Nirmal Vision. This is a full-time role based in Mumbai. The ideal candidate will be responsible for managing front desk activities, providing exceptional customer service, and supporting executive staff with administrative tasks. Previous experience in a similar role is preferred.

Qualifications and Skills

• Excellent communication skills: Ability to interact effectively with clients, visitors, and team members.
• Organizational skills: Proficiency in managing files, records, and schedules in a systematic manner.
• Time management: Capable of handling multiple tasks and prioritizing duties to meet deadlines.
• Customer service: Adept at addressing inquiries and providing high-quality service to clients and visitors.
• Administrative skills: Strong proficiency in managing office tasks such as scheduling, filing, and data entry.
• Attention to detail: Ensures accuracy and thoroughness in tasks and documentation.
• Multitasking: Comfortable managing various responsibilities simultaneously without compromising quality.
• Proficiency in Microsoft Office: Skilled in using Word, Excel, Outlook, and other Microsoft Office applications.

Roles and Responsibilities

• Manage the front desk by greeting and directing visitors, answering phone calls, and handling inquiries.
• Maintain office security by following safety procedures and controlling access via the reception desk.
• Support executive staff by performing clerical duties such as scheduling meetings, preparing documents, and managing correspondence.
• Coordinate and organize office operations and procedures to ensure efficiency and effectiveness.
• Maintain a clean and presentable reception area and manage office supplies inventory.
• Assist in planning and organizing company events and meetings, ensuring all logistics are handled smoothly.
• Handle confidential information with discretion and maintain data integrity in all records and files.
• Provide high-quality customer service to clients and visitors, ensuring a positive interaction experience.