DEVELOPMENT SKILLS:

·        Have a strong and proven background in developing on the ServiceNow platform on ITOM

·        Have a strong and proven background in delivering on the ServiceNow platform

·        Have a strong and proven background in developing CMDB as well as understanding the CSDM framework extensively.  

·        Have a strong and proven background in developing the SAM module.

·        Develop the technical solutions, implement them, and perform the relevant component integration tests.

·        Manage customer defects and backlog for approved development elements of customer delivery.

·        Able to work closely within a mixed development team that may include external development capability and ensures that code and update sets are managed in line with ServiceNow best practices.

EMPLOYEE RESPONSABILIES:

·        Build and own development sprints, user stories, technical development stories, and any technical build documentation needed as part of a customer engagement.

·        Maintain knowledge in line with each ServiceNow upgrade, patch, enhancement, and new product line.

·        Maintain current certificates as well as gain any relevant certifications required to support CSX customers via approved training or self-learning.