Roles &Responsibilities (Mortgages):

 Responsible for identifying training needs from different departments by meeting the

stake holders and using reports

 Plan training interventions for the sales team based on Training Need Identification

 Prepare and communicate the training calendar on regular basis and ensure all the

training activities are delivered as per the training calendar

 Review daily file and share the observations with concerned location head

 Plan and execute the New Employee Induction program

 Prepare and maintain reports on monthly basis to track the efficacy of training imparted

 Achieving KRA’s as specified for the role from time to time  

Roles & Responsibilities (Financial Services):

 Responsible for identifying training needs from different departments by meeting

the stake holders and using reports

 Plan training interventions for the sales team based on Training Need Identification

 Prepare and communicate the training calendar on regular basis and ensure all the

training activities are delivered as per the training calendar

 Review daily file and share the observations with concerned location head

 Plan and execute the New Employee Induction program

 Prepare and maintain reports on monthly basis to track the efficacy of training

imparted

 Supporting the effective on-boarding, sales and product training for existing Life

Insurance, General Insurance, Mutual fund, fixed deposits by creating effective

training modules. 

 Responsible for the delivery of training for technical and non-technical skills for

existing and new insurance products and other processes, etc.

 Content development and creating process modules

 Work with internal teams and external partners like HDFC Life & HDFC Ergo to

ensure consistency of procedures.

 Act as a Subject Matter Expert for projects and initiatives within the department and

Company

Eligibility Criterion