Key Responsibilities:

• Design effective training programs and getting approvals from manager before starting

the sessions

• Select and book training venues. Co-ordinate with manager on the same.

• Ensure that all the training documents are updated with latest client requirements.

• Conduct trainings in both the formats: one-to-one coaching and workshops, as required

• Keep attendance and employee progress records.

• Conduct evaluations to identify areas of improvement

• Monitor employee performance, and, provide a biweekly update for all new joiners to

COO and aligned managers.

• Take steps to ensure that the transition gap is minimized for new employees moving on

the floor

• Co-ordinate the client buddy program by ensuring that an identified mentor is assignedand understand his/her responsibilities.

• Have a weekly catch up with new employees and their mentor for 8 weeks, and, send

the report/summary to Senior trainer and managers.

• For tenured employees, collaborate with managers to identify operational deficiencies

and develop solution oriented and measurable training.

Skills:

• Possess good understanding about Accounting and Financials.

• Strong interpersonal skills and effective English communication skills.

• Expert knowledge about accounting, book-keeping, and analytics

• Proficient in MS Office (esp. Excel & Powerpoint)

• Understanding of effective teaching methodologies and tools

• Phenomenal communication and public speaking skills