Company Overview

Nexus Pro Services is a one-stop HR solution provider Company based in Jaipur. Committed to confidentiality, we are rapidly growing as a reliable HR partner.

Job Overview

Customer Service position with our client company in Jaipur, offering Full-Time employment for Fresher candidates with less than 1 year of experience.

Qualifications and Skills

• Excellent Communication skills
• Strong Problem-solving abilities
• Empathy towards clients and candidates
• Patience to handle various inquiries
• Product knowledge in HR services
• Active listening to understand and address customer needs
• Effective Time management skills

Roles and Responsibilities

• Respond to customer inquiries via phone, email, and in-person
• Assist clients and candidates with problem-solving and address their concerns
• Demonstrate empathy and patience in all interactions
• Maintain up-to-date knowledge about company products and services
• Practice active listening to understand customer requirements
• Manage time efficiently to handle multiple customer queries