Company Overview

Nexus Jobs is a renowned Human Resources company with headquarters in Jaipur, specializing in empowering talent staffing services across India. Our focus is on providing comprehensive manpower solutions that cater to the unique requirements of our clients. We pride ourselves on our ability to offer a range of employment services, from immediate placements to part-time, full-time, freelance, and career opportunities for diverse candidates. Explore more at www.nexusjobs.in.

Job Overview

We are seeking enthusiastic candidates for the Travel Sales role at Nexus Jobs, located in Mumbai. This is a full-time position ideal for freshers looking to kickstart their careers in the sales field. The successful candidate will possess a strong interest in travel and a passion for customer service. Prior experience is not mandatory; however, having up to one year of experience will be advantageous.

Qualifications and Skills

• Sales techniques (Mandatory skill) - Demonstrating an understanding of effective sales strategies to improve conversion rates.
• Knowledge of travel destinations (Mandatory skill) - Possessing thorough knowledge of various travel locations to guide potential customers.
• Problem-solving abilities (Mandatory skill) - Capability to handle and resolve customer queries and challenges effectively.
• Customer service - Providing excellent service to ensure customer satisfaction and retention.
• Communication skills - Articulating ideas clearly and persuasively to customers and team members.
• Negotiation skills - Engaging in discussions with potential clients to reach mutually beneficial agreements.
• Attention to detail - Meticulous with information to maintain accuracy in bookings and customer interactions.
• Time management - Prioritizing tasks efficiently to handle multiple customer queries and sales leads within deadlines.

Roles and Responsibilities

• Engage with potential clients to understand their travel needs and preferences.
• Present travel options and packages to clients, highlighting the benefits and features of each option.
• Contribute to achieving sales targets by converting initial inquiries into confirmed travel bookings.
• Maintain up-to-date knowledge about industry trends and travel destinations.
• Handle client queries and complaints, escalating issues when necessary to ensure customer satisfaction.
• Collaborate with team members to support collective sales and business objectives.
• Prepare and distribute promotional materials to enhance customer engagement and interest.
• Execute administrative tasks such as keeping records, processing payments, and developing sales reports.