Company Overview

At Nexus Jobs, we excel in talent staffing services across India, offering corporate manpower and industrial employment solutions. Our services encompass immediate placements, part-time/full-time positions, freelance projects, and career prospects for both freshers and experienced candidates. Based in Jaipur, we are dedicated to meeting clients' specific manpower requirements. With a team of 11-50 employees, Nexus Jobs is a significant player in the Human Resources industry. For more information, visit Nexus Jobs.

Job Overview

We are seeking a Travel Operation Advisor for our office located in Noida. This is a full-time position suitable for a fresher or someone with up to one year of work experience. The role involves being on the frontline of client communication and travel planning, providing exceptional customer service as part of our dynamic team.

Qualifications and Skills

• Customer Service (Mandatory skill): Proven aptitude for understanding client needs and delivering tailored service experiences.
• Travel Planning (Mandatory skill): Ability to create efficient and cost-effective travel itineraries for clients.
• Communication Skills (Mandatory skill): Strong verbal and written communication skills for effective client interactions.
• Problem Solving: Capable of addressing client issues promptly and creatively to ensure satisfaction.
• Attention to Detail: Excellent focus on particulars to ensure accuracy and quality in service delivery.
• Cultural Awareness: Understanding of different cultures to personalize travel experiences appropriately.
• Time Management: Efficiently manages time to meet deadlines and client expectations.
• Sales Skills: Ability to promote additional services and upgrades to enhance client travel experiences.

Roles and Responsibilities

• Assist clients by researching, planning, and booking travel arrangements, including flights, accommodations, and other travel-related services.
• Maintain strong communication with clients throughout the travel process to ensure their needs and preferences are met.
• Provide exceptional customer service and respond promptly to client inquiries and feedback.
• Coordinate with vendors and service providers to secure bookings and resolve any travel-related issues.
• Stay updated with industry trends and offerings to deliver informed travel advice to clients.
• Handle administrative tasks related to travel bookings, such as documentation and data entry.
• Build rapport with clients to enhance customer loyalty and recurring business.
• Strive to achieve individual and team sales targets by promoting additional travel options and services.