Company Overview

At NEXUS JOBS, we specialize in empowering talent staffing services and have extensive experience in pan-India hiring. We offer a wide range of corporate manpower services and industrial employment services, focusing on providing end-to-end manpower solutions that cater to our clients' specific needs. Our offerings include immediate placement services, part-time/full-time jobs, freelance project work, and career opportunities for both freshers and experienced candidates. Nexus Jobs is headquartered in Jaipur and is a growing human resources firm with 11-50 employees. For more information, visit our website at www.nexusjobs.in.

Job Overview

We are looking for a Telecaller Intern (Female) to join our team in Jaipur. This is a full-time, entry-level position ideal for freshers or candidates with up to 1 year of experience. The intern will engage with potential clients and customers over the phone, providing them with exceptional service and support to promote our staffing solutions.

Qualifications and Skills

• Communication Skills (Mandatory skill) - Ability to convey information clearly and effectively over the phone and through written communication.
• Customer Service (Mandatory skill) - Strong ability to identify and meet customer needs, build rapport, and ensure customer satisfaction.
• Sales Skills (Mandatory skill) - Persuasive and capable of closing deals and achieving sales targets over the phone.
• Phone Etiquette - Professional and courteous behavior during phone interactions, ensuring a positive customer experience.
• Listening Skills - Active listening to understand customers' needs and provide appropriate solutions and responses.
• Problem-Solving - Ability to think on your feet, address issues efficiently, and provide effective solutions.
• Time Management - Prioritizing tasks and managing time effectively to meet deadlines and client needs.
• Teamwork - Working collaboratively with colleagues to achieve team and organizational goals.

Roles and Responsibilities

• Make outbound calls to potential clients and customers to introduce our staffing solutions and services.
• Respond to incoming calls and provide information about our services, answering any questions or concerns.
• Maintain a detailed record of customer interactions and follow-ups to ensure seamless communication.
• Assist in generating sales leads and setting appointments for the sales team.
• Gather customer feedback and report insights to the team for continuous improvement.
• Support the sales team in meeting monthly and quarterly targets.
• Adhere to company policies and procedures related to customer handling and confidentiality.
• Participate in training sessions and team meetings to stay updated on product knowledge and industry trends.