Consulting | IT Services | Digital Innovation

Hi All, We are hiring Customer Care Executives @nextpact services for sales voice process WFO for kanpur location. Excellent opportunity for freshers and experienced with lucrative packages and incentives. Requirements :International BPO Executive.Excellent communication English.&nbsp;Ability to work in night shiftTaking ownershipResult oriented ApproachSteady mindset&nbsp;Positive attitude and willingness to learnLooking for a long term association

Job Title :&nbsp;CCE&nbsp;Location :&nbsp;&nbsp;Kanpur&nbsp;Terms :&nbsp;&nbsp;&nbsp;&nbsp;Full time&nbsp;&nbsp;Salary :&nbsp;&nbsp;&nbsp;&nbsp;10k-25k&nbsp; About Us:&nbsp;We guide, advise and suggest the best suitable financial solutions for indebted USA residents, who have been finding it difficult to manage their income and expenses, because of the unsecured debts they have and they have been making heavy monthly repayments, which include the heavy interest payments and other charges too About the role : We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior Responsibilities: &nbsp;Manage large amounts of inbound and outbound calls in a timely&nbsp;&nbsp;&nbsp;manner&nbsp;Follow communication “scripts” when handling different topics&nbsp;Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives&nbsp;Seize opportunities to upsell products when they arise&nbsp;Build sustainable relationships and engage customers by taking the extra mile&nbsp;Keep records of all conversations in our call center database in a comprehensible way&nbsp;Meet personal/team qualitative and quantitative targets

Nextpact Services

International BPO Executive

International BPO Executive