JOB SUMMARY

We are seeking a highly skilled and experienced Openstack SME to join our IT Infrastructure team. This role is responsible for the design, implementation, and maintenance of our storage solutions, with a special focus on CEPH and NetApp storage systems.

ROLES & RESPONSIBILITIES

1.      Cluster Management:

·      Design, install, configure, and manage Red Hat OpenStack clusters to ensure high availability and stability.

·      Perform upgrades and patches to the OpenStack components to keep the systems secure and efficient.

2.      Storage Integration and Management:

·      Implement and manage storage solutions using CEPH and NetApp within the OpenStack environment.

·      Optimize storage performance and capacity planning to meet the demands of public cloud services.

·      Ensure data integrity and availability with effective backup and disaster recovery solutions.

3.      Network Configuration:

·      Configure and maintain networking components within the OpenStack environment, such as Neutron, to ensure secure and efficient data transfer.

·      Set up VLANs, VPNs, and firewalls to protect and segment network traffic within the cloud infrastructure.

4.      Performance Monitoring and Tuning:

·      Monitor the health and performance of OpenStack clusters and associated storage solutions.

·      Analyze performance metrics and logs to identify and resolve issues proactively.

·      Optimize the system for better performance and scalability based on observed data and trends.

5.      Security and Compliance:

·      Implement security best practices and policies for cloud infrastructure management.

·      Regularly audit the systems to ensure compliance with internal and external regulations.

·      Manage user roles and access controls to maintain security and operational integrity.

6.      Troubleshooting and Support:

·      Provide level 2 and level 3 support for issues related to OpenStack and associated storage platforms.

·      Troubleshoot complex issues spanning across compute, storage, and network layers.

·      Coordinate with vendor support and other technical teams for issue resolution.

7.  Automation and Tooling:

·      Develop scripts and automation tools to streamline administrative tasks such as deployment, monitoring, and management.

·      Utilize configuration management tools like Ansible, Puppet, or Chef for efficient management of large-scale environments.

8.  Documentation and Reporting:

·      Document all configurations, changes, and procedures related to the OpenStack environment and storage management.

·      Prepare performance, incident, and availability reports for higher management and stakeholders.

9.  Capacity Planning and Forecasting:

·      Conduct capacity planning to accommodate future growth and to prevent over-provisioning and under-provisioning of resources.

·      Forecast future needs based on trends in utilization and business growth expectations.

10.  Collaboration and Training:

·      Work closely with other IT teams, including application development, security, and network teams, to ensure that the infrastructure supports all business needs.

·      Provide training and guidance to junior engineers and other technical staff.