Job Description

• Handle technical inquiries from customers and project consultant 
• Achieve optimal project solution by providing technical assistance and system level designs 
• Customize products according to project specialization and customer demand 
• Test engineering samples and give feedback for engineering department 
• Onsite support of proof of concept demonstration and engage in actual site surveys.
• Organise assistance during deployment and commissioning.
• Assist integration of product into 3rd party systems 
• Provide consultation for pre-purchase questions and design problems 
• Technical seminars targeted at distributor’s engineers and integrators 
• Hands on test and develop sales kit for latest products and technology 
• Educate customers to better understand surveillance industry and fully utilize products’ value. 

Requirements:

• 3 + years of relevant experience in the video surveillance industry 
• Proven track record as a pre-sales engineer or similar role in the technology or Security industry, with a focus on CCTV Cameras, video surveillance solutions.
• Extensive experience of CCTV and associated technologies, in particular presenting relevant solutions to end users and consultants/specifiers.
• Bachelor’s degree in engineering or strong technical background in the CCTV network security industry preferred 
• Working knowledge of IT (network), IP cameras, VMS and CCTV associated technologies a plus 
• Ability to collaborate with internal stakeholders to obtain business objectives 
• Exceptional interpersonal and relationship management skills 
• Must possess strong presentation and communication skills 
• Be able to multitask and thrive in a dynamic environment 
• Willingness to travel.

Education:

Diploma or Bachelors in Electronics or Mechanical Engineering