Hello!!!

We are hiring customer support executive.

We are seeking a new customer support to join our team. You will be handling a wide variety of tasks from client handling, transactions & multiple softwares. To be successful in this position, you’ll be a self-starter, delivering on deadlines & attention to detail.

Required skill sets

·        Bachelor’s degree in finance/Banking services with strong foundation in accounting

·        1-2 years’ experience in Mutual funds back-office operations

·        CRM software skills – Investwell/ Wealth Elite/Happyness Factory / Profit proficiency

·        MF research software (NGEN) - Basic skills to generate reports & to add data

·        NSENMF & Wealth Elite – Knowledge of online transactions

·        CRM skills - Handling client queries & resolving them within the structured timeframe, communicating through mail, call, messages

·        Effective time management skills and the ability to meet deadlines.

·        Interpersonal skills – To clearly communicate with clients & team

·        Able to give and receive constructive criticism.

·        NISM-Series-V-A Mutual Fund Distributors certification good to have

·        Knowledge of excel is essential to make charts, graphs, tables, and use of formulas & functions.