Customer Support Executive
Customer Support Executive53
Applications
53
Applications
Bangalore
Full-Time
Fresher: Less than 1 year
₹ 15K - ₹ 16K (Per Month)
Posted on Feb 01 2023
About the Job
Skills
MARATHI PROFICIENCY
ENGLISH PROFICIENCY
HINDI PROFICIENCY
- Candidates should be handling outbound calls.
- candidates should be work from office.
- candidate should be good in English.
- candidates should speak Marathi, Hindi ,English or Kannada and any other additional languages.
- Identify and assess customer's needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- provide accurate, valid and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits.
- keep records of customer interactions and process customer accounts.
- Follow communication procedures guidelines and policies.
- Take the extra mile to engage customers.
About the company
NeoLotex Business Solutions is an Information Technology company which provides technology solutions to customers, across the globe, spanning a range of verticals. The Company provides software products, IT services and Business Process Outsourcing (BPO) for a variety of industry verticals including Telecom, Insurance, Banking, Capital Markets, Government, Manufacturing and Retail. These solutions ...Show More
NeoLotex Business Solutions is an Information Technology company which provides technology solutions to customers, across the globe, spanning a range of verticals. The Company provides software products, IT services and Business Process Outsourcing (BPO) for a variety of industry verticals including Telecom, Insurance, Banking, Capital Markets, Government, Manufacturing and Retail. These solutions and services include Managed IT Services, Application Software Development & Maintenance, Business Intelligence, Document Imaging & Digitization, IT consulting and various Transaction Processing services. Established in 2010, NeoLotex has its registered office in Bangalore with operations across the country. Today, NeoLotex is in the path of business expansion with more focus in providing practical and relevant technology products and innovative services to BFSI and Telecomm industry and other Corporate. NeoLotex is committed to play the role of transformation consultants to its customers, propelling the concept of innovate and own, providing sustainable and predictable quality of service, step changes in productivity and improved control and compliance through the use of process improvements, innovative technologies, analytics, domain knowledge and industry experts. ...Show Less
Industry
IT Services and IT Consul...
Company Size
51-200 Employees
Headquarter
Bangalore
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