Position Summary:

As a Franchise Onboarding Specialist at Frendy, you will be at the forefront of our mission to bring new entrants into the Kirana business. Your role will involve identifying, recruiting, and onboarding individuals who are eager to start their own Kirana shop with the support of our tech platform and resources.

Key Responsibilities:

Franchisee Recruitment:

Identify and target individuals interested in starting a Kirana shop business.

Conduct market research to assess the viability of potential franchise locations.

Present franchise opportunities to prospective candidates and address their inquiries.

Onboarding Process:

Guide aspiring franchisees through the onboarding process.

Assist with the completion of necessary paperwork, contracts, and legal requirements.

Coordinate training sessions and resources to ensure a successful launch.

Relationship Building:

Build and maintain strong relationships with new franchisees, providing ongoing support.

Act as a mentor and guide to help franchisees navigate the challenges of the Kirana business.

Ensure franchisees understand and adhere to company policies and standards.

Compliance and Documentation:

Ensure that all franchise agreements and legal documentation are completed accurately.

Monitor compliance with franchise agreements and policies.

Maintain organised records of franchisee information and agreements.

Performance Tracking:

Track and analyse key performance metrics for new franchisees.

Develop strategies to help new Kirana shop owners succeed.

Provide regular performance reports to management.

Qualifications:

Bachelor's degree in Business Administration, Sales, or a related field (preferred).

Proven experience in franchise recruitment or onboarding, preferably in the retail industry.

Strong interpersonal and communication skills.

Excellent negotiation and persuasion abilities.

Knowledge of the Indian retail market and Kirana shop culture.

Ability to work independently and as part of a team.

Willingness to travel within the region as needed.

Preferred to know Gujarati.