customer care executive
customer care executive 16
Applications
16
Applications
Hyderabad
Full-Time
Fresher: Less than 1 year
₹ 10K - ₹ 15K (Per Month)
Posted on Dec 04 2023
About the Job
Skills
Customer support
fulfilling
problem-solving
providing excellent service
strong communication
interpersonal skills
For customer service agents, these may include empathy, time management, active listening, emotional intelligence, and problem-solving. Hard skills: Agents typically gain hard or technical skills through a formal education or professional experience
Handle customer inquiries via email and chat, giving prompt answers to customer questions. Provide knowledgeable help to customers and go the extra mile in providing the correct details to customer queries. Adhere to Service Level Agreement (SLA) deadlines in resolving customer complaints quickly and effectively.
About the company
The Nelson Institute of Business Management Studies offers Business and Management programs for working class professionals. By joining Nelson, you become part of a unique learning culture that prepares you for experiences in the real business world. Our distance learning education programs offer the opportunity to study a comprehensive curriculum in business management and receive a higher profes ...Show More
The Nelson Institute of Business Management Studies offers Business and Management programs for working class professionals. By joining Nelson, you become part of a unique learning culture that prepares you for experiences in the real business world. Our distance learning education programs offer the opportunity to study a comprehensive curriculum in business management and receive a higher professional qualification in business management with a specialty major. ...Show Less
Industry
Education Management
Company Size
2-10 Employees
Headquarter
Hyderabad, Telangana
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