Company Overview

Club Bellezea- Numbiar Hospitality LLP is operating a luxury club & resort in Bangalore with 2 more properties on the way. With a team of 51-200 employees, we strive to provide exceptional hospitality experiences to our guests. Our company's website is nambiarhospitality.com and our headquarters are located in Bangalore.

Job Overview

Club Bellezea- Numbiar Hospitality LLP is seeking a highly motivated and customer-oriented individual to join our team as a Hotel Front Office Associate. This role is based in our luxury club & resort in Bangalore and offers a competitive salary range. As a Hotel Front Office Associate, you will be responsible for providing excellent customer service, checking guests in and out, managing reservations, and assisting with any inquiries or issues that may arise.

Qualifications and Skills

• Previous experience in a similar role in the hospitality industry
• Excellent communication and interpersonal skills
• Strong customer service skills
• Ability to multitask and work in a fast-paced environment
• Attention to detail and accuracy
• Proficiency in computer systems and hotel management software
• Knowledge of local attractions and amenities
• Ability to work flexible hours, including weekends and holidays

Roles and Responsibilities

• Greeting and welcoming guests in a professional and friendly manner
• Checking guests in and out of the hotel efficiently
• Responding to guest inquiries and resolving any issues or complaints
• Managing reservations and ensuring accuracy in bookings
• Providing information about hotel facilities, services, and local attractions
• Processing payments and handling guest billing
• Maintaining a clean and organized front desk area
• Coordinating with other hotel departments to ensure smooth operations
• Assisting with administrative tasks, such as answering phone calls and taking messages