Responsibilities:

Being the initial point of contact for customers with queries about our products and services, in addition to following up regarding payments and appointments.

Key Role:

• Responding to phone, email, and live-chat inquiries
• Initiating a proactive approach with potential customers
• Collecting interior design diagrams/measurements from customers to prepare and send them estimates
• Confirming stock with warehouses
• Dealing with procurement from partnering companies to fulfill customer requirements
• Preparing estimates and following up on invoices
• Collecting payments from customers
• Establishing positive customer relationships
• Using various technologies like CRM, WhatsApp, and similar other technologies related to the interior design industry

Additionally:

Candidates should be well-focused, proactive, courteous, and professional, provide excellent customer service abilities, and accomplish targets.

Preferred:

• Knowledge of the interior design industry
• Equivalent to native English communication skills (will not be compromised)
• Experience with the UK and European customers
• Good at numerics and software (will not be compromised)
• Charming personality

In Return:

• Incentives and bonus
• Salary hike for best performance
• Amazing career progression
• Job security