Urgent Hiring for Client Relationship Executive

Position: Client Relationship Executive

Location: Basavanagudi, Bangalore (WFO)

Experience: 0-2 years

Qualification: Any Graduate

Languages: English & Kannada Mandatory (Multilanguage will be added advantage)

Shift: Day Shift

Interview & Job Type: Walk-in & Permanent work from Office

Responsibilities:

• Responding to clients’ inquiries related to entrance exams and colleges via email/ phone or face-to-face
• Provide career and college entrance information and assistance to students, parents and coordinate day-to-day operations.
• Helping Clients’ creating action plan for entrance exam and related college counselling process
• Preparing, organizing and maintaining clients’ report and statistical summaries.
• Co-ordinate and organize the activities of after sales to ensure client satisfaction.
• Maintain contact with clients to obtain customer feedback regarding product/service quality
• Assist clients in resolving issues and complaints concerning purchased products or services.
• Oversee all post-sales services provided to clients to ensure customer satisfaction.
• Maintain an up-to-date knowledge of job operations.
• Contributes to team effort by accomplishing related results as needed.
• Prioritizing, time management and organizational skills.
• Ready to take up challenges on immediate effect and good dedication towards given task.

Requirements:

• Any Graduate.
• 0-2 Years of experience.
• Outstanding Interpersonal, Assessment and Communication skills.
• Proficiency in English.
• Excellent Presentation skills.
• Excellent Knowledge of Microsoft Office.
• Fast learner and Self-motivated with a results-driven approach.
• Strategic Leadership Ability.
• Hands-on experience with CRM software is a plus.

Perks and Benefits:

• Indoor work environment
• Paid Leaves
• 20 Government Holiday& 30 Annual Leaves
• Leave Encashment
• Flexible Working
• Health insurance
• PF

Additional Benefits:

• Laptop
• Mobile

In case of any further query, please feel free to contact.

Thanks and Regards

Gaganashree

HR-Executive

Phone No : 9886924446

Email- gaganashree@mycareershapers.in