Location: Basavanagudi, Bangalore (WFO)

Experience: 0-2 years

Qualification: Any Graduate

Languages: English & Kannada Mandatory (Multilanguage will be added advantage)

Shift: Day Shift

Interview & Job Type: Walk-in & Permanent work from Office

Responsibilities:

• Responding to clients’ inquiries related to entrance exams and colleges via email/ phone or face-to-face

• Provide career and college entrance information and assistance to students, parents and coordinate day-to-day operations.

• Helping Clients’ creating action plan for entrance exam and related college counselling process

• Preparing, organizing and maintaining clients’ report and statistical summaries.

• Co-ordinate and organize the activities of after sales to ensure client satisfaction.

• Maintain contact with clients to obtain customer feedback regarding product/service quality

• Assist clients in resolving issues and complaints concerning purchased products or services.

• Oversee all post-sales services provided to clients to ensure customer satisfaction.

• Maintain an up-to-date knowledge of job operations.

• Contributes to team effort by accomplishing related results as needed.

• Prioritizing, time management and organizational skills.

• Ready to take up challenges on immediate effect and good dedication towards given task.

Requirements:

• Any Graduate.

• 0-2 Years of experience.

• Outstanding Interpersonal, Assessment and Communication skills.

• Proficiency in English.

• Excellent Presentation skills.

• Excellent Knowledge of Microsoft Office.

• Fast learner and Self-motivated with a results-driven approach.

• Strategic Leadership Ability.

• Hands-on experience with CRM software is a plus.

Perks and Benefits:

• Indoor work environment

• Paid Leaves

• 20 Government Holiday& 30 Annual Leaves

• Leave Encashment

• Flexible Working

• Health insurance

• PF

Additional Benefits:

Laptop

Mobile

In case of any further query, please feel free to contact.

Thanks and Regards

Rachana R

HR-Executive

Phone No: 9742080600

Email-ID: rachana.r@mycareershapers.in

www.mycareershapers.in