·        Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice.

·        Deal with all general inquiries, explain procedures and make new and follow-up appointments.

·        Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.

·        Explain practice arrangements and formal requirements to new patients and ensure procedures are completed.

·        Take care of the self-grooming.

·        Taking care of patients and engaging them and helping them voluntarily.

·        Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.

·        Advise patients of relevant charges services, accept payment and issue receipts for same.

·        Enter patient information on to the computer as required.

·        Patient notes and correspondence:

·        Ensure that all new patients are registered onto the computer system promptly and accurately

·        Provide information regarding various services available..

·        Fix appointments over phone/person