Job Description

Job Summary 

We are seeking a highly motivated and talented Business Analyst/Techno-Functional Analyst Intern to join our dynamic team. This position is ideal for candidates who have a strong foundation in system requirement specification and a keen interest in bridging the gap between business needs and technical solutions. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a solid understanding of enterprise business processes. 

Key Responsibilities 

• Requirement Gathering & Analysis: Collaborate with stakeholders to understand and document business requirements, ensuring that they are accurately translated into functional and technical specifications. 
• System Requirement Specification (SRS) Development: Develop comprehensive SRS documents to guide the development and implementation of IT solutions. 
• Process Mapping & Design: Utilize process mapping tools like Microsoft Visio to create detailed process maps and system diagrams. Identify areas for improvement and propose innovative solutions. 
• Data Flow & System Diagramming: Create and analyze data flow diagrams, system architecture, and technical specifications to support business requirements. 
• Client Interaction: Communicate effectively with clients in Europe and the US, understanding their needs and delivering solutions that exceed expectations. 
• Project Planning & Management: Assist in project planning activities, including timeline estimation, resource allocation, and risk management. Ensure project deliverables are met on time and within scope. 
• Technical Documentation: Prepare clear and concise technical documentation, user manuals, and training materials. 
• Microsoft Office 365 Proficiency: Leverage Microsoft Office tools for reporting, documentation, and presentation of analysis results. 
• Continuous Improvement: Stay abreast of industry trends, emerging technologies, and best practices to contribute to the continuous improvement of our processes and solutions. 

Qualifications 

• Education: 
• Bachelor’s Degree in Computer Science, Engineering, Information Systems, or a related field. 
• MBA with a focus on Information Systems is a plus. 
• Strong foundation in mathematics as a core subject during university education. 
• Skills & Experience: 
• Experience in creating system requirement specifications and technical documentation. 
• Strong analytical skills and attention to detail. 
• Excellent written and verbal communication skills in English. 
• Proficiency in Microsoft Office 365, including Word, Excel, PowerPoint, and Visio. 
• Experience or knowledge in process mapping, data flow diagrams, and system diagram builds. 
• Ability to work independently and collaboratively in a fast-paced environment. 
• Preferred Experience: 
• Experience working with clients in Europe and the US. 
• Understanding of enterprise business processes and systems. 
• Any relevant internship or training experience in a techno-functional role. 

Personal Attributes 

• Analytical Thinker: Ability to analyze complex data and processes to provide innovative solutions. 
• Detail-Oriented: Keen eye for detail and precision in documentation and analysis. 
• Communication: Excellent interpersonal skills with the ability to convey complex information clearly and effectively. 
• Problem-Solver: Creative and strategic thinker with a proactive approach to problem-solving. 
• Team Player: Strong ability to collaborate and work effectively with cross-functional teams.