Customer Relationship Management Manager
Customer Relationship Management Manager114
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About the Job
Skills
Seeking (Must Have):- Candidates to have excellent communication skills. Preferably from Diverse background only. Should have B2B Corporate sales experience. Any industry except Education & Manufacturing Domain. Can be looked at Hotel room sales also. With 70%farming & 30% hunting role. CRM will be more into relationship management rather than client acquisition which will also be a part but primary focus will be nurturing a particular account from top to bottom approach.
Responsibilities and Duties:
· Achieve growth and hit sales targets by successfully managing the client requirement
· Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence.
· Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
· Present sales, revenue and expenses reports and realistic forecasts to the management team.
· Identify emerging markets and market shifts while being fully aware of new products and competition status
· Maintain relationship with existing customers for repeat business.
· Manage the sales growth and revenue enhancement
· Provide innovative ideas and suggestions to improve the market presence
· To explore and tap new geographical market for company
About the company
Industry
Staffing and Recruiting
Company Size
51-200 Employees
Headquarter
NOIDA
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