Roles & Responsibilities:

 Maintaining the product listings on Amazon, Walmart, Etsy, eBay, etc.

 Managing reputed E-commerce sellers/vendors of USA, UK and European region.

 Handling the entire inventory, catalogue, accounts for International clients and brand filtering their accounts on various E-Commerce platforms.

 Liaising with the customer support team on order related queries and providing quick responses on the same to the clients.

 Proactively addressing all the areas of concern for the management and acting as a communication point between the support team and all the E-Commerce portals.

 Diligently providing daily and weekly sales activity report to the managers.

 Conducting research and analysing ways for keyword expansion, keyword research for the online products.

 Managing seller and buyer grievances on various E-Commerce portals.

 Ensuring great customer experience on all the product listings on all the current online platforms.

 Properly understanding the client’s entire business and solving all the related queries on mails, chat or phone.