Position- Relationship Manager

Classification: All - Finance / Accounts / Investment Banking

Skills Required: Microsoft Excel, Microsoft Office, Sales, Customer Relationship Management (CRM),Business Development, Marketing Management, Oral / Verbal Communication

Job Description

Location- Ahemdadbad, Nehru nagar Road (WFO)

Need Female candidates only

Notice period- Immediate-30 days

Experience- 2-5 Years

Relevant experience- 2 years is needed

Budget- 2.4 LPA- 4.2 LPA

Interview process- 1 Virtual round + 1 F2F

Skills needed- comm skills, excellent with MS office, excel, etc. sales, business development, convincing skills, CRM, revenue generation, knowledge of market trends, negotiation skills.

Education background- BA/BCom/BBA or equivalent in the field of sales. Working knowledge of computers and modern communication devices.

Job Purpose:

The Relationship Manager is responsible for building and maintaining relationships with individual, corporate, Acetracts, Interior, and Builders clients of the company. The primary focus is on developing long-term relationships to promote customer satisfaction, retention, and growth. The Relationship Manager serves as a trusted advisor to clients, offering the best services.

Responsibilities:

Client Relationship Management:

- Develop and nurture relationships with existing clients to understand their needs and objectives.

- Proactively engage with clients to offer a wide range of products and services based on their requirements.

- Provide expert advice on various solutions, including services.

- Conduct regular portfolio reviews to assess client satisfaction and identify additional product or service opportunities.

- Resolve client inquiries, complaints, and issues promptly and satisfactorily.

Business Development:

- Identify and pursue new business opportunities through prospecting and networking.

- Generate leads and convert them into new relationships.

- Collaborate with product specialists and underwriters, to structure and deliver customized solutions.

- Stay updated on market trends, competitor offerings, and industry developments to identify potential growth areas.

Sales and Revenue Generation:

- Achieve individual sales targets by cross-selling and up-selling products and services.

- Prepare and present proposals to clients, highlighting the benefits of recommended solutions.

- Ensure compliance with all regulatory requirements and internal policies during the sales process.

- Monitor and track sales activities, pipeline, and performance metrics to meet or exceed sales goals.

Relationship Building:

- Conduct regular client meetings, presentations, and events to strengthen relationships and promote customer loyalty.

- Attend industry conferences, seminars, and networking events to expand the professional network and acquire new clients.

- Collaborate with internal stakeholders to ensure seamless service delivery and exceed client expectations.

Market Intelligence and Reporting:

- Stay informed about market conditions, economic indicators, and industry trends that may impact clients' situations.

- Prepare regular reports on client activities, sales performance, and market developments.

- Provide feedback to management on customer needs, market trends, and opportunities for improvement.

Desired Skills:

- Bachelor's degree in Business, Finance, Economics, or a related field (MBA preferred).

- Proven experience in relationship management, sales, or business development in any industry.

- Strong understanding of products, and market dynamics.

- Excellent interpersonal and communication skills to establish rapport and build trust with clients.

- Demonstrated ability to assess client needs and recommend appropriate solutions.

- Solid sales and negotiation skills to drive revenue growth.

- Analytical mindset and attention to detail to analyze financial data and develop strategies.

- Ability to work independently and collaboratively in a team-oriented environment.

- Proficiency in using CRM software and other relevant systems.

If interested, kindly connect me.

Whatsapp- 8511812879

Email id- arpita@miraconnect.in