Business Consultant 

1 - 3 years 

Remote 

Responsibilities for business consultant

• To represent sales interests at internal meetings
• Support sales with functional questions
• Keep sales CRM systems updated with activity and data to assist with the accurate reporting of sales statistics
• Identify any gaps together with proposals for their resolution
• Business improvement, achieving aggressive productivity targets
• Provide timely, insightful analysis with appropriate level of detail to enable strategic, management and operational decision-making through Structured Reports responses to ad-hoc requests
• Produce comprehensive, clear and concise specifications that follow defined standards
• Explore business process re-engineering with customers to improve the citizen experience
• Ensure the highest quality through the entire project lifecycle
• Ensure specifications undergo formal review and are signed off
• Act as Project Consultant on a number of implementation projects simultaneously
• Analyse business processes in order to gain an understanding of the business inputs and outputs that drive the clients business and requirements for software implementation
• Configure and implement software products on customer behalf
• Produce client business requirements documentation clearly and concisely
• Work closely with the Project Managers to ensure customer satisfaction at all stages of an implementation, including regular feedback on issues and opportunities
• Provide customer problem resolution
• Engage with the sales organization in pre-sales activities, playing an active role in revenue generation and deal qualification
• Works with product management and development teams to ensure that any bespoke development and / or configuration is delivered in accordance with the requirements specification agreed with the Clients
• Keep abreast of all current relevant statutory requirements
• Comply, in a timely manner, with all departmental and company required administrative activities