Technical Support81
Applications
81
Applications
Bengaluru
Full-Time
Junior: 1 to 3 years
₹ 2L - ₹ 4L (Per Year)
Posted on Feb 19 2024
About the Job
Skills
Technical Support
Technical Service
Help Desk Support
Communication
Technical
IT Help
IT Service Management
English
Contact HR -Ojashwini @ 70195 06852
Email your resume to ojashwini@mindclick.co.in
Qualifications and Skills
- 1 to 3 years of experience in a Technical Support role
- Excellent technical knowledge and troubleshooting skills
- Strong communication and problem-solving skills
- Ability to work well in a team and independently
- Familiarity with software and hardware troubleshooting tools
- Knowledge of operating systems, networking, and security
- Customer-oriented mindset with a passion for delivering exceptional support
- Certifications in relevant technical areas is a plus
Roles and Responsibilities
- Provide technical assistance and support to clients via phone, email, and chat
- Diagnose and resolve technical issues related to software, hardware, and networks
- Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners
- Troubleshoot and resolve software and hardware issues remotely or on-site
- Assist clients in setting up new systems and software applications
- Ensure timely resolution of technical problems to meet SLAs
- Escalate complex issues to the appropriate teams for further investigation
- Maintain accurate records of all technical support interactions
- Stay up-to-date with industry trends and advancements in technology
Contact HR -Ojashwini @ 70195 06852
Email your resume to ojashwini@mindclick.co.in
About the company
A renowned name in the HR realm providing a range of recruitment and Corporate Gifting company located in Bangalore, India. Our team of expert consultants is dedicated towards leveraging the business potential of our clients by offering strategic HR services and our services range from permanent employment, to contract and to the contract-to- hire and statutory compliance.
A renowned name in the HR realm providing a range of recruitment and Corporate Gifting company located in Bangalore, India. Our team of expert consultants is dedicated towards leveraging the business potential of our clients by offering strategic HR services and our services range from permanent employment, to contract and to the contract-to- hire and statutory compliance.
Industry
Consulting
Company Size
11-50 Employees
Headquarter
Bangalore, Karnataka
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